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Dover is building the first end-to-end recruiting orchestration platform for the world's top companies. We combine best-in-class candidate evaluation technology with bespoke process automation to help companies find and hire top talent for their open roles.
Recruiting is a $50B/year industry in the US, but recruiting departments and agencies still have incredibly manual processes.
We've built a better way. Our advanced matching software identifies the perfect candidates across all recruiting channels and drives the hiring process to create a seamless, white-glove experience for both companies and candidates.
Dover went through Y Combinator in 2019, and today 100+ companies use our product to run a better hiring process. We've raised $23M from top VCs and are currently profitable. We're a remote team of 40 with hubs in San Francisco and NYC and a presence in Boston, LA, and DC.
Dover is looking to grow our team of Customer Success Managers.
Your day to day work will involve interfacing with founders, CEOs, and CTOs of some of the fastest-growing companies in the world. Through owning onboarding, helping customers refine their talent searches, and working inside of the Dover product, you'll nurture successful relationships and help customers get the most value out of the Dover product.
This role combines account management, product operations/management, and relationship building. Customer Success Managers champion the needs of our customers and work cross-functionally with our entire team. As someone working both strategically and tactically with our customers, you'll be in the best position to gain insights on our product and market — helping us to shape our roadmap and make improvements across the business.
We are a small and growing team, so your responsibilities will evolve rapidly. As an early hire, you will have unparalleled opportunity for ownership and growth within the company.
At Dover, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do this because we know the more inclusive we are, the better our work will be.
Dover does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
All employment is decided on the basis of qualifications, merit, and business need. We encourage candidates of underrepresented backgrounds to apply.
Dover is hiring remotely across the US and US-friendly timezones.